Privacy Policy
Effective Date: May 21, 2026 Last Updated: May 21, 2026
1. Introduction
Welcome to MotivePeak ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (www.motivepeak.com), use our applications, or engage with our services (collectively, the "Services").
Please read this Privacy Policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Services.
2. Information We Collect
We collect information that identifies, relates to, describes, or could reasonably be linked, directly or indirectly, with a particular consumer or device ("Personal Information"). The categories of information we may collect include:
Identifiers: Name, email address, postal address, phone number, account username, IP address, and device identifiers.
Geolocation Data: Approximate location derived from your IP address or precise location (with your consent).
Inferred Data: Preferences, characteristics, and behaviour patterns derived from the data we collect.
3. How We Collect Your Information
We collect information through:
Direct Interactions: When you subscribe to our newsletter or contact us.
Automated Technologies: As you navigate through our Services, we may use cookies, web beacons, and advanced tracking technologies to collect data about your equipment and browsing actions.
Third-Party Sources: From analytics providers, advertising networks, and integrated third-party platforms.
4. How We Use Your Information
We use the information we collect for the following purposes:
To Provide and Maintain Services: Processing transactions, managing accounts, and delivering the services you request.
To Improve Our Offerings: Analysing usage trends and testing new features.
To Communicate with You: Sending administrative updates, security alerts, and promotional materials (subject to your consent where required by law).
For Security and Fraud Prevention: Detecting and preventing malicious activities, security breaches, and enforcing our Terms of Service.
To Comply with Legal Obligations: Meeting regulatory requirements and responding to lawful requests.
5. How We Share Your Information
We do not sell your personal data to third parties for direct monetary value. We may share your information in the following situations:
Service Providers: With vendors who perform services on our behalf (e.g., payment processing, cloud hosting, data analysis).
Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
Legal Requirements: When required by law, subpoena, or other legal processes, or to protect the rights, property, and safety of Motive Peak, our users, or others.
With Your Consent: For any other purpose disclosed to you at the time we collect the information.
6. Your Privacy Rights (Global & Regional)
Depending on your location (including the EEA, UK, and US states such as California, Virginia, Colorado, Connecticut, Utah, and others with active 2026 privacy legislation), you may have the following rights:
Right to Access: Request copies of your personal data.
Right to Correction: Request correction of inaccurate or incomplete data.
Right to Deletion ("Right to be Forgotten"): Request deletion of your personal data, subject to certain exceptions.
Right to Opt-Out: Opt-out of targeted advertising, the "sale" or "sharing" of personal data, and profiling in furtherance of decisions that produce legal or similarly significant effects.
Right to Data Portability: Request transfer of your data to another organisation.
Right to Limit Use of Sensitive Data: Restrict how we process highly sensitive personal information.
To exercise these rights: Please submit a request via email us at info@motivepeak.com.
7. Data Security and Retention
We implement industry-standard administrative, technical, and physical security measures to protect your Personal Information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure.
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, or as required by law (e.g., for tax, legal, or accounting purposes).
8. International Data Transfers
Motive Peak is based in the United Kingdom. Your information may be transferred to, and maintained on, computers located outside of your state, province, or country. We ensure adequate protection for cross-border data transfers through mechanisms such as Standard Contractual Clauses (SCCs) or other legally recognised transfer frameworks active in 2026.
9. Children’s Privacy
Our Services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected data from a child without parental consent, we will take steps to delete that information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legal, regulatory, or operational requirements. We will notify you of any material changes by posting the updated policy on this page and updating the "Effective Date" at the top.
11. Contact Us
If you have questions or comments about this Privacy Policy, please contact our Data Protection Officer (DPO) at:
MotivePeak Innovation Factory, 385 Springfield Road, BT12 7DG Email: info@motivepeak.com
- Visit our website
at https://motivepeak.com , or any website of ours that links to this privacy notice
- Engage with us in other related ways, including any sales, marketing, or events
names
email addresses
contact preferences
- Log and Usage Data. Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type, and settings and information about your activity in the Services (such as the date/time stamps associated with your usage, pages and files viewed, searches, and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called "crash dumps"), and hardware settings).
- Device Data. We collect device data such as information about your computer, phone, tablet, or other device you use to access the Services. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, Internet service provider and/or mobile carrier, operating system, and system configuration information.
- Location Data. We collect location data such as information about your device's location, which can be either precise or imprecise. How much information we collect depends on the type and settings of the device you use to access the Services. For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You can opt out of allowing us to collect this information either by refusing access to the information or by disabling your Location setting on your device. However, if you choose to opt out, you may not be able to use certain aspects of the Services.
- To deliver and facilitate delivery of services to the user. We may process your information to provide you with the requested service.
- To respond to user inquiries/offer support to users. We may process your information to respond to your inquiries and solve any potential issues you might have with the requested service.
- To fulfill and manage your orders. We may process your information to fulfill and manage your orders, payments, returns, and exchanges made through the Services.
- To save or protect an individual's vital interest. We may process your information when necessary to save or protect an individual’s vital interest, such as to prevent harm.
- Consent. We may process your information if you have given us permission (i.e., consent) to use your personal information for a specific purpose. You can withdraw your consent at any time. Click here to learn more.
- Performance of a Contract. We may process your personal information when we believe it is necessary to fulfill our contractual obligations to you, including providing our Services or at your request prior to entering into a contract with you.
- Legal Obligations. We may process your information where we believe it is necessary for compliance with our legal obligations, such as to cooperate with a law enforcement body or regulatory agency, exercise or defend our legal rights, or disclose your information as evidence in litigation in which we are involved.
- Vital Interests. We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as situations involving potential threats to the safety of any person.
- Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- Business Partners. We may share your information with our business partners to offer you certain products, services, or promotions.
| Category | Examples | Collected |
A. Identifiers | Contact details, such as real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email address, and account name | |
B. Personal information categories listed in the California Customer Records statute | Name, contact information, education, employment, employment history, and financial information | YES |
C. Protected classification characteristics under California or federal law | Gender and date of birth | |
D. Commercial information | Transaction information, purchase history, financial details, and payment information | |
E. Biometric information | Fingerprints and voiceprints | |
F. Internet or other similar network activity | Browsing history, search history, online behavior, interest data, and interactions with our and other websites, applications, systems, and advertisements | |
G. Geolocation data | Device location | |
H. Audio, electronic, visual, thermal, olfactory, or similar information | Images and audio, video or call recordings created in connection with our business activities | |
I. Professional or employment-related information | Business contact details in order to provide you our services at a business level or job title, work history, and professional qualifications if you apply for a job with us | |
J. Education Information | Student records and directory information | |
K. Inferences drawn from other personal information | Inferences drawn from any of the collected personal information listed above to create a profile or summary about, for example, an individual’s preferences and characteristics |
- Receiving help through our customer support channels;
- Participation in customer surveys or contests; and
- Facilitation in the delivery of our Services and to respond to your inquiries.
- whether we collect and use your personal information;
- the categories of personal information that we collect;
- the purposes for which the collected personal information is used;
- whether we sell your personal information to third parties;
- the categories of personal information that we sold or disclosed for a business purpose;
- the categories of third parties to whom the personal information was sold or disclosed for a business purpose; and
- the business or commercial purpose for collecting or selling personal information.
- You may object to the processing of your personal information.
- You may request correction of your personal data if it is incorrect or no longer relevant, or ask to restrict the processing of the information.
- You can designate an authorized agent to make a request under the CCPA on your behalf. We may deny a request from an authorized agent that does not submit proof that they have been validly authorized to act on your behalf in accordance with the CCPA.
- You may request to opt out from future selling of your personal information to third parties. Upon receiving an opt-out request, we will act upon the request as soon as feasibly possible, but no later than fifteen (15) days from the date of the request submission.
Older Privacy Policies
Privacy Policy
This Privacy Policy governs the manner in which Motive Peak collects, uses, maintains and discloses information collected from users (each, a "User") of the http://motivepeak.com website ("Site"). This privacy policy applies to the Site and all products and services offered by Motive Peak.
Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, fill out a form, respond to a survey, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
Web browser cookies
Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.
How we use collected information
Motive Peak may collect and use Users personal information for the following purposes:
To run and operate our Site
We may need your information display content on the Site correctly.To improve customer service
Information you provide helps us respond to your customer service requests and support needs more efficiently.To personalize user experience
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.To process payments
We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.To run a promotion, contest, survey or other Site feature
To send Users information they agreed to receive about topics we think will be of interest to them.To send periodic emails
We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sharing your personal information
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.
Third party websites
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.
Changes to this privacy policy
Motive Peak has the discretion to update this privacy policy at any time. When we do, we will post a notification on the main page of our Site. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
Contacting us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us.
This document was last updated on January 19, 2018